Kingstown, Saint Vincent and the Grenadines, 15th October 2026, Chainwire
Kingstown, Saint Vincent and the Grenadines, October 15th, 2026, Chainwire
On October 15, with the assistance of unbiased safety researchers, we discovered a vulnerability affecting one of many integrations used on the ChangeNOW web site. The vulnerability has now been mounted.
We at the moment haven’t any proof that it was exploited. However we can also’t assume that the researchers who reported it had been the one ones to search out it. Due to that, we’re trying on the totally different attainable eventualities and warning shoppers in regards to the data that would probably have been uncovered. This will embody e-mail addresses and transaction particulars.
Please observe ChangeNOW’s transaction infrastructure was not affected, and buyer funds had been by no means in danger.
The principle factor shoppers ought to be careful for now could be suspicious or fraudulent messages. A phony message might reference actual transactions or assist to look respectable. In case you get an sudden message that appears prefer it’s from ChangeNOW, please verify the sender earlier than responding, clicking on any hyperlinks or giving any data. We solely contact shoppers by way of [email protected] and we are going to by no means ask for a non-public key, seed phrase, or any password by e-mail.
Folks contact our assist and compliance groups as a result of they belief us with data they’d not share publicly, and we perceive the duty that comes with that. We now have no indication this vulnerability was exploited, however we imagine you will need to warn of the attainable dangers moderately than wait till there’s complete certainty.
Our shoppers are on the heart of what we do, and we’re persevering with to improve the safety of our merchandise. One of many actions we’re taking is the launch of NOW AI, a devoted safety lab with a mission to boost the safety normal throughout all ChangeNOW merchandise. We need to apply the identical expertise to the defensive aspect to identify hazard earlier and bake stronger safety into our merchandise, particularly as AI makes malicious motion simpler to automate and broaden.
As we speak’s case solely made the necessity to transfer sooner extra apparent and it accelerated the launch of NOW AI. We’ll publish extra particulars on our plans, what it covers, and the way will probably be used throughout ChangeNOW on a devoted web page on our web site quickly. Keep tuned.
About ChangeNOW
ChangeNOW.io is a crypto tremendous app constructed for each crypto transfer, giving newcomers, professionals, and companies the instruments they should entry Web3 finance in a easy and safe means.
Since 2017, ChangeNOW has grown from a quick, safe, and limitless prompt alternate right into a trusted platform the place storage, swaps, buying and selling, staking, and asset administration are lined in a single easy expertise for hundreds of thousands of shoppers worldwide.
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